Verified Reviews
What Our Customers Say
Real reviews from real travellers who have parked with TerminalParkHeathrow.
4.5
★★★★★
Verified customer reviews
★★★★★
Best Heathrow parking experience I have ever had. Professional, prompt and very friendly. I will not use anyone else going forward.
★★★★☆
Good value for two weeks. Secure and well managed. The return shuttle took about twenty minutes, which is fine. Happy to use again.
★★★★★
Love this service. Driver was friendly and professional, car was exactly where promised on return. One of the best parking experiences I have had.
★★★★★
Smooth and easy from start to finish. Website was simple to use, price was very competitive and the service on the day was excellent.
★★★★★
Professional and efficient. Much better than I expected. Will be using for all future business travel from Heathrow without question.
★★★★☆
Good service and a reasonable price. There was a slight queue at drop-off on a busy Friday morning but it was handled well by the staff.
★★★★★
Absolutely seamless. From the moment I handed over my keys to picking them up at arrivals, everything went without a hitch. Perfect service.
★★★★★
Booked for 12 days. Easy online booking, clear instructions, reliable shuttle service and friendly staff. Highly recommended.
★★★☆☆
It was fine but just about average. The shuttle was a bit cramped with lots of luggage. It did what it said on the tin, but I would not describe it as exceptional.
★★★★★
Used for our anniversary trip. The driver even wished us a happy anniversary unprompted. A lovely touch. Service was exceptional throughout.
★★★★★
This is exactly how airport parking should work. Handed over the car, walked straight into departures. Collected it effortlessly on return. Magical.
★★★★☆
Good, efficient service. Shuttle came within a few minutes. The parking area was easy to find with the directions provided. Would recommend.
★★★★★
Parked here for our two-week cruise transfer. Everything worked perfectly. Great peace of mind knowing the car was in safe hands the whole time.
★★★★★
Brilliant for frequent travellers. Professional and always reliable. This is my go-to for Heathrow and I would not consider anyone else.
★★★★☆
Generally very good. Driver was a couple of minutes later than the confirmed time but apologised and was professional throughout. Would use again.
★★★★★
Used for our summer holiday. Everything perfect from booking through to collection on the other side. Great price as well.
★★★★★
Absolutely wonderful experience. Driver was charming and made us feel very well looked after. Highly recommended to anyone flying from Heathrow.
★☆☆☆☆
Very disappointing experience. Long wait on return and when I raised a concern I did not feel it was taken seriously. Unfortunately would not recommend based on this visit.
★★★★★
Two weeks away and not a single worry about the car. Returned exactly as I left it. Will definitely use again and have already recommended to family.
★★★★★
Fantastic service. Very smooth, very professional. Made the start of our family holiday perfect. Would give six stars if I could.
★★★★☆
Nice and easy experience. Giving four stars rather than five only because the return shuttle was slightly delayed, but everything else was great.
★★★★★
Second time using this service and just as good as the first. Driver waiting, car returned safely with not a scratch. I will keep coming back.
★★★★★
Organised a last-minute booking and it was handled perfectly. Driver was courteous and very efficient. Excellent business service.
★★★☆☆
Did the job but nothing special. Car was fine when I got back which is the main thing. Communication during the process could be a bit clearer.
★★★★★
Really impressed. Easy to find the drop-off point, shuttle was fast and the driver was friendly. Much cheaper than on-airport parking and just as convenient.
★★★★★
Used for a business trip and the driver was there before I even got through the terminal doors. That kind of reliability is rare. Impressive service.
★★★★☆
Good value and the shuttle was quick. Drop-off was very straightforward. Minor confusion with the instructions on the day but a quick call resolved it.
★★★★★
Parked for ten days. No issues whatsoever. Great value, car was safe, and the whole process was effortless. Brilliant.
★★★★★
Used for a family holiday from T4. Driver was lovely, very helpful and made us feel very welcome. Would not hesitate to book again.
★★☆☆☆
Had to wait over 30 minutes for the return shuttle after a long-haul flight, which was very frustrating. When I called, communication was poor. Would expect better.
★★★★★
Brilliant from start to finish. Confirmation arrived immediately, driver was prompt on both sides, car returned in the same condition as I left it.
★★★★★
Competitive price and a very smooth operation. Highly recommend for anyone flying from Heathrow. No stress, no fuss.
★★★★★
So easy and stress-free. The driver even helped with our pushchair without being asked. Exceptional service, especially travelling with young children.
★★★★☆
Good experience overall and a good price for two weeks away. Only slight issue was the return shuttle took a bit longer than expected, but not a dealbreaker.
★★★★★
Used for an important client trip. Professional, smart driver in a clean vehicle. My client was very impressed. Will recommend to all colleagues.
★★★★★
Fantastic value. Booked last minute and everything went perfectly. Car was clean and exactly where I left it. Impressed.
★★★★★
Absolutely loved the meet and greet. Such a difference compared to the usual park and walk. Worth every single penny and I will not go back to the old way.
★★★☆☆
Service was okay but the shuttle was late on our return, which was not great after a long flight. Not terrible, but there is room for improvement on communication.
★★★★★
Driver was waiting at T2 exactly as promised. Super friendly and helped with our luggage without being asked. Brilliant service from start to finish.
★★★★☆
Really good experience overall. The instructions were clear and the whole thing took less than five minutes at the terminal. Would use again.
★★★★★
Best price I could find online and the service matched it. Quick, friendly and reliable. My car came back in perfect condition.
★★★★★
Excellent for a long holiday. Arrived back late at night and the shuttle was still running without any fuss. Great peace of mind while we were away.
★★★★★
Used this for T5 and it was faultless. Driver met us at arrivals holding a board with my name on it. Five stars without hesitation.
★★★★☆
Good service overall. Shuttle to the terminal took about ten minutes which was fine. Staff were friendly. Would use again for the right price.
★★★★☆
Very smooth process from start to finish. Booking was easy, confirmation email arrived instantly. Driver was a couple of minutes late but very apologetic. Would recommend.
★★★★★
Third time using this service and it never disappoints. Driver always waiting, car always returned safely. Consistently excellent.
★★★★★
Used the business service for an early-morning flight. Seamless from start to finish. The driver was punctual, smartly dressed and professional.
★★★★★
Great value for money. The park and ride shuttle was quick and the car was exactly where I left it on return. Very impressed with the whole experience.
★★★★★
Used ParkHeathrow.uk for our family trip to Florida. Great value and the kids loved the shuttle. Will definitely use again for our next holiday.
★★★★★
Excellent service! The driver was waiting at the terminal before I even came out. Easy drop-off and completely stress-free. Will definitely book again.
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